Last updated: January 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Mask Digital Hub website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Us
Mask Digital Hub
333 Bishopsgate, 5th Floor
London, United Kingdom
Email: info@maskdigitalhub.com
Website: www.maskdigitalhub.com
2. Scope of These Terms
These Terms apply to:
- Website visitors
- Prospective and existing clients
- Partners and collaborators
- Users of our services
They govern your use of:
- Our website and content
- Any services provided by Mask Digital Hub
- Communications, proposals, and deliverables
3. Use of the Website
You agree to use our website lawfully and responsibly. You must not:
- Misuse or interfere with the website
- Attempt unauthorized access to systems or data
- Upload harmful, malicious, or unlawful material
- Infringe intellectual property or legal rights
We reserve the right to restrict or terminate access if misuse is detected.
4. Services
Mask Digital Hub provides creative, media, marketing, web, UI/UX, cloud, and technology services.
All services are subject to:
- Written proposals or agreements
- Defined scope, timelines, and deliverables
- Mutual cooperation and timely communication
Any additional services outside the agreed scope may require a revised agreement or additional fees.
5. Proposals & Engagements
- Proposals are valid for a limited period unless stated otherwise
- Work begins after written confirmation or agreement
- Timelines depend on client approvals and inputs
- Delays caused by missing feedback or materials may affect delivery schedules
6. Fees & Payments
- Fees are outlined in proposals or agreements
- Payments must be made according to agreed terms
- Late payments may result in project delays or suspension
- All fees are exclusive of applicable taxes unless stated otherwise
Refunds, if any, are handled according to the agreed contract or project terms.
7. Intellectual Property
7.1 Client Materials
You retain ownership of any materials you provide to us, provided you have the legal right to use them.
7.2 Mask Digital Hub Materials
Unless otherwise agreed:
- All creative work remains the property of Mask Digital Hub until full payment is received
- Upon payment, clients receive usage rights as defined in the agreement
We reserve the right to showcase completed work in our portfolio unless otherwise agreed in writing.
8. Confidentiality
Both parties agree to keep confidential information private and use it solely for project-related purposes, unless disclosure is required by law.
9. Third-Party Services
We may use third-party tools, platforms, or services (e.g., hosting, analytics, software). Mask Digital Hub is not responsible for third-party service outages, changes, or failures beyond our control.
10. Limitation of Liability
To the maximum extent permitted by law:
- Mask Digital Hub shall not be liable for indirect, incidental, or consequential damages
- Liability is limited to the amount paid for the relevant service
- We do not guarantee specific business outcomes, revenue, or performance results
11. Warranties & Disclaimers
Our services are provided on an “as is” and “as available” basis.
We do not guarantee:
- Uninterrupted website availability
- Error-free services
- Specific marketing or business outcomes
12. Termination
Either party may terminate an engagement:
- As outlined in the service agreement
- For material breach of these Terms
Outstanding payments for work completed remain payable upon termination.
13. Data Protection & Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and process personal data.
14. Force Majeure
We are not liable for delays or failure caused by events beyond reasonable control, including but not limited to natural disasters, technical failures, strikes, or government actions.
15. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with a revised “Last updated” date.
16. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
17. Contact Information
If you have questions regarding these Terms, please contact:
📧 info@maskdigitalhub.com
📍 333 Bishopsgate, 5th Floor, London, United Kingdom